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Customizing items

Customizing items

Almost all items in our catalogue can be customized with the name and logo of the team or sports club the player belongs to, the name and logo of one or more sponsors, the mesh number (consisting of one or more digits) and the name and/or last name of the player.

Please note: for the materials used, unfortunately on the k-ways it is not possible to make prints of any kind.

Digital printing costs

DIGITALLY PRINTED

UNIT COST (VAT excluded)

Logo

1.50 €

Sponsor - standard

2 €

Sponsor - big

2.50 €

Mesh number - standard

2 €

Mesh number - big

2.50 €

Name - standard

2 €

Name - big

2.50 €

Other types of customization

Usually, for higher realization speed and lower cost, among the various customization methods of our articles, the choice lies in digital printing that is the most requested, but not the only option to customize your sportswear. Thanks to our own tailoring workshop, we also offer embroidery customization services, however, times and costs of execution are very variable and can be quoted only upon receipt of the logo to be reproduced.

HOW TO ASK FOR CUSTOMIZATION

To ask for custom products, please, at the end of your order, tell us which kind of printing or embroidering you want on the purchased garments.

Please, email us at info@massport.it the complete list of products to customize with the related prints (eg. "no. 1 Dribbling Kit, color green, size L - player name: John Smith, mesh number: 10").
You can also attach to the email the logo of the sports company or of the sponsor.

If you need help, you can always contact our customer service that will be happy to guide you through the procedure.

Realization and delivery times

Time for digital printing: about 7 business days

Embroidery times: to be calculated after receiving the logo

Delivery times and shipment costs are the same that apply to standard (non-customized) orders.

Payment methods

In case of customized orders, we require a different payment method from those listed in the payment methods section for standard orders.

Specifically, for orders with customizations, you must pay before the printing.

Therefore, the only accepted payment methods are online secure payment with credit cards, debit cards, PayPal and bank transfer; cash payment on delivery is not eligible.

Returns and refunds of custom items

Please note that for custom goods, the right of withdrawal is not applicable and no refund can be claimed.


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